The Tom & Jerry’s Auto Body Podcast

Tom & Jerry's Auto Body performs Mercedes-Benz Certified Collision Repair in Norwood Park, Chicago, IL, repairing collision damage on C-Class, E-Class, S-Class, GLC, and GLE models according to the procedures Mercedes-Benz publishes for each vehicle. The certification means Mercedes-Benz has audited the shop's equipment, technician training, and repair processes and approved Tom & Jerry's Auto Body to work on its vehicles. This distinction matters because Mercedes models use aluminum body panels, high-strength steel structural components, and advanced driver assistance systems that require manufacturer-specified tools and techniques to restore correctly. A collision repair completed outside those procedures can compromise the vehicle's structural integrity and affect the manufacturer's warranty coverage on the repaired components.
Tom & Jerry's Auto Body has operated at 5644 N. Northwest Highway since Tom Sawa founded the shop in 1982. Norwood Park sits on Chicago's far northwest side, and Northwest Highway runs through the neighborhood as its busiest commercial corridor, carrying steady traffic between the residential streets to the east and west and the expressway connections to the south. Mercedes-Benz vehicles are well represented in this part of Chicago, and when one gets rear-ended at an intersection along Harlem or clipped in a lot off Northwest Highway, the first question the owner usually has is whether the shop actually knows how to work on that car. A shop that has been repairing vehicles on this stretch for more than 40 years and holds the Mercedes-Benz certification answers that question before the customer needs to ask it.
Every collision repair at Tom & Jerry's Auto Body starts with a documented damage assessment that identifies and records the full extent of the damage, visible and concealed. The shop then builds a repair plan based on the Mercedes-Benz published procedures for that specific model and model year, covering structural corrections, panel replacement, refinishing, and a final quality inspection before the vehicle is released. Tom & Jerry's Auto Body holds I-CAR Gold Class certification, the collision repair industry's highest training recognition, and carries OEM certifications from Tesla, FCA (Stellantis), and Subaru alongside the Mercedes-Benz program. The shop operates as part of the Technicraft Automotive Group, a family-owned collision repair network founded in 1996 by George and Sebastian Jachymiak, with direct repair program partnerships with major insurance carriers across all of its locations.
A customer bringing a damaged Mercedes-Benz to Tom & Jerry's Auto Body can call (773) 775-6767 to start the process. The shop coordinates directly with insurers through its direct repair program partnerships, acting as a liaison between the vehicle owner and the insurance company so the customer does not have to manage that process independently. Tom & Jerry's Auto Body is open Monday through Friday, 7:00 a.m. to 5:00 p.m., at 5644 N. Northwest Highway in Chicago. Drivers in Norwood Park, Edison Park, Park Ridge, and the broader northwest side can call (773) 775-6767 to schedule a damage inspection or begin an insurance claim.
Listen to our latest podcast about Mercedes-Benz certified collision repair services in Norwood Park, Chicago, IL - https://tomandjerrysautobody.podbean.com/e/mercedes-benz-certified-collision-repair-norwood-park-chicago-il/
Tom & Jerry's Auto Body
5644 N. Northwest Hwy, Chicago, IL 60646
(773) 775-6767

Tom & Jerry's Auto Body performs Tesla certified collision repair in Norwood Park, Chicago, restoring Tesla vehicles to the manufacturer's published structural and cosmetic standards at every stage of the repair. The shop is part of the Tesla Approved Body Shop network, which means every repair follows the same procedures, parts specifications, and quality benchmarks that Tesla requires of its own service centers. This certification covers all current Tesla models, including the Cybertruck, which demands specialized tooling, adhesive bonding techniques, and structural training that most conventional body shops do not carry. Tesla owners in Norwood Park and the surrounding northwest Chicago neighborhoods have a factory-certified repair option directly on Northwest Highway.
Norwood Park is one of the quieter residential pockets on Chicago's far northwest side, but it sits along Northwest Highway, a diagonal corridor that funnels steady commuter and commercial traffic between the Kennedy Expressway and the Des Plaines border. That volume means fender damage, rear-end collisions at signalized intersections, and sideswipes in tight retail parking lots along Harlem and Northwest Highway are common reasons local drivers need body work. For Tesla owners in the neighborhood, the situation after a collision is more complicated than it is for most vehicles. Tesla's body construction pairs aluminum castings with ultra-high-strength steel and structural adhesives that cannot be cut, welded, or bonded with standard body shop equipment. A shop without the Tesla certification may not even have access to Tesla's repair procedures or approved replacement parts, and an improper repair can compromise both crash safety and the vehicle's factory warranty.
The repair process at Tom & Jerry's Auto Body starts with a full damage assessment using Tesla's diagnostic and calibration protocols, not a visual estimate alone. The repair plan is built step by step from Tesla's published procedures, covering structural pulls and sectioning, panel replacement, adhesive and rivet bonding, and refinishing with factory-matched coatings. Once structural and cosmetic work is complete, the shop performs all required ADAS sensor recalibrations so that Autopilot, automatic emergency braking, and other driver-assist systems return to full function. Tom & Jerry's holds I-CAR Gold Class certification, the collision industry's highest training standard, alongside its Tesla Approved Body Shop status. The shop is part of the Technicraft Automotive Group, a family-owned collision repair network founded in 1996 by George and Sebastian Jachymiak that now operates 11 locations across the Chicago metro area and Bloomington-Normal. Tom & Jerry's also carries OEM certifications from Mercedes-Benz, FCA/Stellantis, and Subaru, giving the shop verified manufacturer authorization across a wide range of makes beyond Tesla.
Tesla owners who contact Tom & Jerry's Auto Body after a collision can expect the shop to work directly with the insurance company as part of its insurance liaison service, managing the estimate, any supplements, and the approval process so the vehicle owner is not stuck in the middle. The shop can also coordinate towing to the facility and help arrange a rental vehicle while the repair is underway. Tom & Jerry's Auto Body is open Monday through Friday, 7:00 a.m. to 5:00 p.m., at 5644 N. Northwest Highway in Chicago. Drivers in Norwood Park, Edison Park, Park Ridge, and the broader northwest side can call (773) 775-6767 to schedule a damage inspection or begin an insurance claim.
Listen to our latest podcast about auto body shop services in Norwood Park, Chicago, IL - https://tomandjerrysautobody.podbean.com/e/tesla-certified-collision-repair-norwood-park-chicago-il/
Tom & Jerry's Auto Body
5644 N. Northwest Hwy, Chicago, IL 60646
(773) 775-6767

Tom & Jerry's Auto Body is an auto body shop in Norwood Park, Chicago, IL, repairing collision and accident damage at 5644 N. Northwest Highway. The shop restores vehicles from minor dents and paint scuffs through full structural and panel replacement, covering every step from the initial damage assessment to final color matching and reassembly. Tom & Jerry's operates as part of Technicraft Automotive Group, a family-owned collision repair network founded in 1996 by George and Sebastian Jachymiak, while keeping the local name and identity that Norwood Park drivers already recognize.
Northwest Highway runs diagonally through the neighborhood carrying a steady mix of commuter and local traffic between Harlem Avenue and the residential streets that branch off toward Edison Park and Jefferson Park. Drivers bring in the kind of damage that comes with daily city driving here: a car that got rear-ended at one of the lights near Harlem and Foster, a door that picked up a crease in a tight lot along Northwest Highway, or a quarter panel scraped pulling out of a narrow garage on one of the side streets south of Devon. The shop works on everything from the trucks and SUVs common in this part of the city to European luxury vehicles that Norwood Park and Edison Park families drive, and each one comes with its own set of manufacturer repair requirements that have to be followed to keep the vehicle's safety systems and structural integrity intact.
Every repair at Tom & Jerry's Auto Body follows a documented sequence. The shop photographs and maps the damage, then builds a repair plan around the manufacturer's published procedures for that specific vehicle. Structural and frame corrections come first, followed by panel work, then refinishing color-matched to the factory paint code. Tom & Jerry's holds I-CAR Gold Class certification, the collision repair industry's highest training standard, along with Tesla, Mercedes-Benz, FCA (covering Chrysler, Dodge, Jeep, and Ram), and Subaru manufacturer certifications. The shop participates in Technicraft Automotive Group's Direct Repair Program partnerships with major insurance carriers, so the estimate, approval, and parts sourcing process runs between the shop and the insurer without extra steps for the vehicle owner.
When a customer contacts Tom & Jerry's Auto Body, the shop coordinates directly with the insurance company through its DRP liaison service, handling the claim documentation and keeping the repair on schedule. The shop is open Monday through Friday, 7:00 a.m. to 5:00 p.m., and serves drivers throughout Norwood Park, Edison Park, Park Ridge, Jefferson Park, and the surrounding northwest side of Chicago. To schedule an estimate or start a claim, call Tom & Jerry's Auto Body at (773) 775-6767.
Listen to our latest podcast about auto body shop services in Norwood Park, Chicago, IL - https://tomandjerrysautobody.podbean.com/e/norwood-park-chicago-il-auto-body-shop/
Tom & Jerry's Auto Body
5644 N. Northwest Hwy, Chicago, IL 60646
(773) 775-6767

This episode covers what drivers in the Norwood Park area and northwest Chicago need to know about Tom & Jerry's Auto Body and why this shop has built lasting trust in one of Chicago's most tightly knit residential neighborhoods. Norwood Park is known for its strong community identity, and Tom & Jerry's reflects that character through a name and reputation that Technicraft Automotive Group made a point to preserve when it acquired the business. In a market where corporate chains often erase the local identity of every shop they absorb, that decision to keep the Tom & Jerry's name intact says something meaningful about how this group approaches the communities it serves.
The episode walks through Tom & Jerry's full certification lineup, including I-CAR Gold Class, Tesla Certified for the Cybertruck, Mercedes-Benz Certified across the full C-Class, E-Class, S-Class, GLC, and GLE lineup, plus FCA and Subaru certifications. Listeners learn what each of these credentials requires from a shop, how OEM approved repair procedures produce a different outcome than standard body shop work, and why carrying this level of certification in a northwest Chicago neighborhood gives local drivers access to a standard of repair that would otherwise require a trip much further from home.
It also covers the core services available at Tom & Jerry's, from collision and auto body repair to painting and refinishing. The episode explains how manufacturer specified procedures shape every stage of the repair process and why that approach matters for safety, structural integrity, and the long term performance of a repaired vehicle regardless of make or model.
The episode also covers Tom & Jerry's connection to the Technicraft Automotive Group, a family owned, multi-location collision repair network with roots going back to 1996. Group membership brings Direct Repair Program partnerships with major insurance carriers, shared operational standards, and access to group wide resources, all while the shop continues operating under the community name that northwest Chicago residents have known and trusted for years.
Tom & Jerry's Auto Body
5644 N. Northwest Hwy, Chicago, IL 60646
(773) 775-6767